It all started as the earth cooled, and the seas formed...................... no not really, it was about 20 years ago when Ian started his electrical apprenticeship (1990), and after a few years as a "sparks" he worked in Japan for 18 months at the Australian Embassy in Tokyo and had his eyes opened to what technology in a building could do. On returning home in 1999, Ian and his wife, Tam, started an electrical business with the focus on electrical plus associated technical services. At first this was limited to telephone sockets and TV points, but over the next few years Ian gained about 40 certificates and accreditations for various products and systems.
The most important accreditation and skill posessed by Ian is, as a Clipsal CBus advanced programmer and with this, Clipsal's awarding of "Approved Installer" allowing Ian to offer a 4 year factory warranty on installation, and
also being awarded Clipsal ''Point One accreditated integration professional''. There are only 12 business's in victoria who hold this accreditation and the other 11 are all in Melbourne's inner east. So as Victorias only regional business with this level of Clipsal certification, you can imagine how much pride and dedication it has taken to get there.
Being regional Ian has focused on customer service and support, because ''your reputation is everything in a small pond'', the list of accreditations is impressive, please ask for a copy so you know you are truly dealing with the best. Ian has also committed to giving back to the industry, through the smart wired program, skillsone, CEDIA and Deakin Uni - Architecture department, Geelong. Although committing time to various industry groups does not fill the bank, it is a valuable part of learning how to provide better service, and there by excelling in a service based business.
We are CEDIA (Custom Electronic Design & Installation Association) Members. CEDIA requires you to pass a long a detailed technical exam, and spend at least 30 hours of certified training in every 2 years as well as having a number of manufacturers certifications to ensure that members are absolutly at the top of the tree in electronic systems design and installation. Ian has also been a guest lecturer at the annual CEDIA Expo (volountary role) and is well regarded with in his peer group in the industry.
 CEDIA membership requires at least 1 certified employee working in the business so you know that membership can't be bought as a branding for advertising pourposes. Membership fees are $1,000 per year, so with all these requirements you know that the CEDIA logo is the highest mark of professionalism and respect with in the industry.
We only take on a limited number of projects each year, and seek to work for individuals who desire experienced, well thought through technical results, with back up for the life of the installation, infact in quite a few cases we have continued to provide service to the new property owners after the initial purchaser has moved on.
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